Privacy Policy

Effective Date: September 21, 2026
Last Updated: September 21, 2026

Pool Tile Cleaning Vegas ("we," "us," "our," or "the Company") operates the website www.pooltilecleaningvegas.com (the "Site") and provides pool tile cleaning, calcium removal, acid washing, pool draining, and media blasting services to customers in Las Vegas, Henderson, and the surrounding Nevada area.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site, request a free estimate, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.

We collect information in the following ways:
Information You Provide to Us
When you fill out a contact or estimate request form, call our office, or otherwise reach out to us, we may collect:

• Full name
• Phone number
• Email address
• Service address (property location for the estimate/service)
• Details about your pool and the service you're requesting
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring to the website or search terms
• General geographic location (city/region level)

Information from Third Parties

We may receive information about you from third-party platforms you use to contact us or leave feedback, such as Google, Yelp, or Facebook, in accordance with their own privacy policies.

We use the information we collect to:

• Respond to estimate requests and schedule pool tile cleaning services
• Communicate with you about appointments, quotes, and service follow-ups
• Provide customer support and answer questions
• Improve our Site, services, and customer experience
• Send occasional updates, promotions, or service reminders (you may opt out at any time)
• Maintain business records and comply with legal obligations
• Monitor and analyze Site traffic and usage trends

We do not use your information for any purpose unrelated to providing and improving our pool tile cleaning services, unless we obtain your consent.

Our Site may use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences
• Understand how visitors use our Site
• Support analytics and advertising tools (such as Google Analytics and/or Meta/Facebook Pixel, if used)

You can disable cookies through your browser settings. Doing so may affect certain features of the Site, but it will not prevent you from browsing or contacting us for a quote.

We may use trusted third-party services to operate our business and Site, including:

• Google Maps – to display our service area and business location
• Website hosting and form providers – to operate the Site and process contact/estimate requests
• Analytics providers (e.g., Google Analytics) – to understand Site traffic
• Social media platforms (Facebook, Yelp) – for reviews, business listings, and customer engagement

These third parties have their own privacy policies governing the use of information they process. We encourage you to review their policies directly.

We do not sell your personal information to third parties.

We may share your information only in the following circumstances:

• With employees, technicians, or subcontractors who need it to schedule and perform your requested service
• With service providers who help us operate our business (e.g., scheduling software, payment processing, hosting)
• If required by law, subpoena, or legal process
• To protect the rights, safety, or property of our Company, customers, or the public
• In connection with a business transfer, such as a merger, acquisition, or sale of assets

We may share your information only in the following circumstances:

• With employees, technicians, or subcontractors who need it to schedule and perform your requested service
• With service providers who help us operate our business (e.g., scheduling software, payment processing, hosting)
• If required by law, subpoena, or legal process
• To protect the rights, safety, or property of our Company, customers, or the public
• In connection with a business transfer, such as a merger, acquisition, or sale of assets

Depending on your location, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time (by clicking "unsubscribe" or contacting us directly)
• Request information about, or opt out of, the sale of personal information (Nevada residents have this right under NRS 603A; we do not currently sell personal information)

To exercise any of these rights, contact us using the information in Section 11 below.

Our Site and services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pool Tile Cleaning Vegas Las Vegas, NV 89120 Phone: 702-743-8142 Website: www.pooltilecleaningvegas.com